January marks a major milestone for Good Journey as we continue our mission to make ground transportation easier to manage — and truly global.
This release is focused on automation, scalability, and flexibility, helping fleets of all sizes operate more efficiently while preparing for the next generation of connected, AI-powered transportation systems.
Automated Onboarding for Startup Fleets
We’ve launched a new automated onboarding experience to help smaller fleet partners get up and running in minutes — even without dedicated ops teams or large setup budgets.
Why this matters
- Faster onboarding with minimal manual setup
- Lower operational overhead for both fleets and admins
- Upgrade and benefit NOW!
Take advance of this promotion period. All setup fees are WAIVE OFF for PRO plan this month.
https://www.goodjourney.io/en/pricing
A New Foundation: Additional Services, Rebuilt from the Ground Up
We’ve completely re-engineered how add-ons and additional services work on Good Journey.
This is more than an upgrade — it’s a new framework designed to eliminate missed requirements, unlock new revenue, and support complex real-world workflows across customers, drivers, fleets, and OTAs.
What’s now possible
- Reusable Add-On Templates
Create standardized add-ons that can be applied globally, per service, or per corporate account. - Multi-currency add-ons with automatic conversion
- Customer & Driver Charges
Define add-ons charged to customers (e.g. child seats, meet & greet, water on board) or to drivers/suppliers (e.g. airport fees, insurance, tolls). - Show Included Features for a Service
Driver attributes such as: Pet-friendly, Meet & Greet, Child seat, Booster seat.
- Flexible Pricing & Commission Settings
Support fixed fees, percentage-based fees, per-person or per-quantity pricing, FX conversion, and fleet commissions. - Rule-Based Availability
Control when add-ons apply based on vehicle type, service type, zone, trip context, or booking channel (direct, corporate, OTA). - Optional Driver Inputs & Receipts
Enable post-trip driver notes and receipt uploads for applicable add-ons.
All fully supported through our API layer. This framework lays the groundwork for smarter dispatching, better compliance, and AI-driven decision-making in the future.
Attribute-Based Dispatch Matching
This is an advance feature for fleets with more complex operational needs, extras, features or attributes can optionally be configured as driver or vehicle attributes (e.g. English-speaking driver, non-smoking vehicle, pet-friendly car).When enabled, these attributes can be used to enforce dispatch matching, ensuring only eligible drivers or vehicles are assigned to bookings that require them.
If allowed, drivers can also toggle which features they would like to support.
One Platform. 12+ OTAs. Zero Context Switching.
We’re on a mission to unify booking agents under a single platform.
Supply partners no longer need to manage trips across multiple OTA portals. With Good Journey, everything is managed in one place — and automatically synced in real time.
We’re now integrated with 12+ major OTA providers:
- HolidayTaxis, Booking.com, Klook, CTrip, Transferz, Fliggy, ETG, Suntransfers, MyTransfers, ZipTransfers, Mozio, AirportTransfers.com
- More coming soon!
One dashboard. One workflow. Global reach.
More Control Where It Matters Most: Operations & Policies
We’ve shipped several enhancements to give operators greater control, clarity, and consistency.
What’s improved
- Default customer and driver cancellation policies
- Vehicle lead-time enhancements with cutoff periods
- Updated minimum fare formula (based on base fare)
- Clearer No-Show and Late Cancel handling:
- Apply a penalty and reassign the trip
- Or penalize and close the trip
- More flexible operator workflows overall
- Booking Adjustments for suppliers/drivers are now based on the effective booking date.
- When editing driver/supplier wallet you can select the effective transaction date when the transaction will apply. This is useful if you want to apply additional fees/pay during the current payout cycle.
These updates reduce disputes, manual handling, and edge cases — especially at scale.
A Better Driver & Web Booking Experience
We continue to refine the PWA experience to make bookings more intuitive and reliable in real-world operations.
What’s new
- Map View is back for faster, clearer booking context
- Dark mode bug fixes
- Naver Maps support, paving the way for expansion into the Korea market
Small improvements, big impact — especially for drivers on the road.
Quotes Before Bookings: More Flexibility, Faster Conversions
You can now create and manage quotes directly on the platform.
Think of quotes as draft bookings:
- Full API support for quote creation
- Send quotes to customers for review
- Customers can confirm and pay instantly
- Bulk approve or cancel with multi-select
- Customers can edit quotes and get instant price updates
- Custom (non-editable) quotes supported
A More Powerful Open API for Builders & Enterprises
Our Open API continues to expand, giving advanced users full control over their workflows.
New and enhanced capabilities include
- Fleet management
- Rates and pricing management
- Driver and supplier management
- Quote creation
- Booking creation
- This allows you to build your own custom fleet workflows.
- Passing data to 3rd-party systems (E.g. Quickbooks, Xero)
- Connecting with other booking platforms.
For teams looking to build on top of Good Journey OS, this is a turnkey back-end engine for global ground transportation.
Coming Soon: Good Journey OS & AI
We’re building Good Journey OS — an AI-powered operating system for fleet operations. Instead of AI just being hype, we are looking into practical AI applications with a focus on ground transportation. We also just want to share some of our experiments and research goals.
- Connect your fleet to any AI app you choose
Bring your operations into the AI tools you already use. - Dispatcher AI Assistant
Connect Good Journey AI to apps like Claude or ChatGPT to create, update, and manage bookings on the fly. - Smarter AI Dispatching & Matching
More intelligent assignment of drivers, vehicles, and suppliers — optimized for real-world operations. - Customer AI Voice Assistant
A 24/7 AI agent that answers customer questions and handles common requests automatically.
This is the foundation for truly autonomous fleet operations.
We’re actively experimenting with and validating practical AI applications that deliver real, measurable value for ground transportation and fleet management operations. Let us know if you have ideas!
AI Trip Planning and Route Optimization
Currently in development: an advanced AI-powered trip planning feature.
Good Journey AI will automatically plan and optimize reservation routes across drivers and vehicles, taking real-world constraints into account.
Coordinating 500+ daily trips or staffing a large MICE event no longer takes hours. What once required manual juggling is now handled in minutes—with smarter routing, higher vehicle utilization, and far less operational stress.
One More Thing…
We have a major surprise coming in Q1. You can probably guess what it is. 2026 is going to be huge.
Thanks for being part of this Good Journey — always learning, always building, always improving.
Together, let's shape the future of global ground transportation.
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