Privacy

GOJO owns and provides various websites, services, and software. GOJO respects your privacy and values your trust. In this Privacy Policy, we may refer to GOJO as "GOJO", "us", or "we". "Business User" refers to any business using our products. "Consumer" refers to an end consumer using the Services to marketing, manage business, provide feedback or submit a review, or utilize any other aspect of the Services. "You" refers to both Consumers and Business Users. The following Privacy Policy outlines how GOJO will treat information as you use the Services. "By Using The Services, You Accept The Terms Set Forth In This Privacy Policy And In Our Terms Or Use". GOJO reserves the right, at its sole discretion, to change, modify, update, add, or remove portions of this Privacy Policy at any time, with or without notice to you. Please check this Privacy Policy periodically for changes. For Business Users, this Privacy Policy will be available in the "My Account" section of the GOJO website. Your continued use of the Services after the posting of any changes to the Privacy Policy will signify your acceptance of those changes. Our Privacy Policy is organized as follows:

  1. Consumers 
  2. Business Users
  3. Non-Personally Identifiable Information
  4. Use Of Non-Personally Identifiable Information
  5. Cookies
  6. Google Ads

Personally Identifiable Information ("PII") PII is any piece of information which can be traced back to a specific individual user and thus potentially be used to uniquely identify, contact, or locate that specific individual. Examples of PII include names, telephone numbers, social security numbers, credit card numbers and other unique identifiers. In no event will GOJO use PII to market the services of a third party, or sell or transfer PII to third parties, or otherwise provide third parties with access thereto, except as specifically provided in this Privacy Policy and/or in our applicable Terms of Use.

1. Consumers

If a Consumer chooses to use the Service, the Consumer may elect to provide information including, but not limited to, that Consumer's name, telephone number, and email address (collectively "Consumer Information"), that may be Personally Identifiable Information. We may also collect credit card information from Consumers in circumstances where a Business User has decided that it requires such information to be collected from Consumer transactions on system. With it through the Services. We may also collect user submitted information including but not limited to ratings & reviews of businesses and service providers with whom the submitting Consumer has interacted through the Services, and any responses or other postings by a Business User.

2. Our Responsibilities

When a Business User registers to use the Services, we may ask that Business User to provide business information including the business name, type of business, email address, telephone number, and street address ("Business Information"). We may also ask Business Users to provide a valid credit card number and billing address so that we can process any payments for use of the Services by such Business User, pursuant to the Business User Terms of Use. Business Users, as registered users of the Services, may modify their account information at any time by accessing the "My Account" section of their GOJO account when such Business User is logged into the Services. You should be aware that if you upload, post, and/or distribute to the Services material, including but not limited to, Personally Identifiable Information, questions, feedback, reviews, data, comments, ratings, suggestions, information, text, data, software, sounds, photographs, podcasts, audio, audiovisual, video, images, graphics, messages and other content or materials of any nature ("User Submitted Materials"), those materials and the substantive information contained in them may be accessible by third parties. The activities of third parties are beyond the control of GOJO. Please do not post any information that you expect to keep private on the GOJO website or in other areas of the Services. Use of Personally Identifiable Information. We do not intentionally provide PII to third parties except where you provide PII when scheduling or managing an appointment through the Services, when registering to use the Services as a Business User, or to indicate interest in services advertised by one of the businesses bookable through the Services. In any of the above situations, we may provide that information to the appropriate Consumer, Business User or advertiser so that they may attempt to schedule or manage an appointment or provide you with information regarding the advertised products or services about which you inquired. If a Consumer provides any Consumer Information or User Submitted Materials to the Services that are relevant to a Business User with whom that Consumer schedules an appointment or otherwise transacts through the Services, GOJO reserves the right to provide such Business User with the relevant Consumer Information and/or User Submitted Materials for purposes of managing the appointment and/or transaction with such Consumer, whether or not such information is Personally Identifiable Information. GOJO reserves the right, pursuant to the Business User Terms of Use, to provide relevant Business Information to third parties in order to maximize the exposure of GOJO businesses online and the number of appointments scheduled through the Services. We may use PII and any other information provided by a Business User or a Consumer through the Services for internal purposes, such as sales, human resources, marketing, and administration. We may share this information with third parties who provide us with administrative services. If we share any of the information collected from you with such a third party, their use of that information will be governed by their privacy policy. If you or any other user of the Services sends an email or provides an email address to GOJO for any reason, we reserve the right to retain that email address to use to send future notifications in accordance with this Privacy Policy and the applicable GOJO Terms of Use. Information and User Submitted Materials provided by a Business User on its profile or elsewhere on the Services will be accessible by Consumers. Information and User Submitted Materials provided by a Consumer, including any personally identifiable information provided when such Consumer doing transaction through the Services, will be made available to the Business User with whom the Consumer is doing transaction.

3. Non-Personally Identifiable Information

Non-personally identifiable information is information that, by itself, cannot be tracked to a specific individual. Examples of non-personally identifiable information include, but are not limited to, the type of internet browser you are using, the type of computer operating system you are using, your IP address, the time and date of your use of the Services, and whether or not you clicked on hypertext links within the Services. We may collect non-personally identifiable information while you use the Services.

4. Use of Non-Personally Identifiable Information

We may use the non-personally identifiable information to generate user statistics that we may provide to prospective advertisers or partners. If we provide any such information to others, we will provide such information in the aggregate only and will not include any personally identifiable information about any individual users. We may also use the non-personally identifiable information to generate statistics that we may provide to you and to other businesses using the Services, including, for example, the number of appointments in a certain time period. We also may provide non-personally identifiable information to contractors so that they can perform services for us.

5. Cookie Policy

To enhance your experience on our sites, many of our web pages use 'cookies'. Cookies are small text files that we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us by, for example, registering at one of our sites. Once you choose to provide a web page with personal information, this information may be linked tothe data stored in the cookie. A cookie is like an identification card. It is unique to your computer and can only be read by the server that gave it to you. We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience on our web pages (e.g. to recognize you by name when you return to our site). We also may use cookies to offer you products and services. Cookies save you time as they help us to remember who you are. Cookies help us to be more efficient. We can learn about what content is important to you and what is not. We can revise or remove web pages that are not of interest and focus our energies on content you want. If you want to control which cookies you accept. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies. Please be aware that if you do not configure your browser you will accept cookies provided by this website. How to see cookies that you have accepted. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. We may also use small pieces of software code called 'web beacons' or 'clear gifs' to collect anonymous and aggregate advertising matrix, such as counting page views, promotion views, or advertising responses. A web beacon is an electronic image, called a single-pixel or clear GIF. Web beacons can recognize certain types of information on users’ computer, such as a user's Cookie number, time and date of a page view, and description of the page where the web beacon is placed. You may render some web beacons unusable if you choose to reject their associated cookies. These web beacons may be used to deliver cookies that conform with our Cookie Policy.

6. Access to your personal information

If your personal information changes, or if you no longer desire our service, you may correct, delete inaccuracies, or amend it by making the change on our member information page or by emailing us at support@gojo.global. We will respond to your access request within 30 days. We will retain your information (including geo-location) for as long as your account is active or as needed to provide you services. If you wish to delete your account or request that we no longer use your information to provide you services, you can do by selecting "Delete Account" on your profile tab. Alternatively, you can request to delete your account at support@gojo.global. When your account is deleted, all the personal information and other data linked to it is also deleted. We will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Google Ads

Google uses cookies to help serve the ads it displays on the websites of its partners, such as websites displaying Google ads or participating in Google certified ad networks. When users visit a Google partner's website, a cookie may be dropped on that end user's browser.

By means of Google Analytics, we use features like:

  • Re-marketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Analytics Demographics and Interest Reporting
  • Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers.


We do not transfer or disclose any personally identifiable information to Google. You may adjust the settings of the ads you want or do not want to see https://www.google.com/settings/u/0/ads/authenticated.