Good Journey
HEY JOHN,
GOOD JOURNEY WEB BOOKER
Your next booking
starts anywhere.
For chauffeur, limousine, airport-transfer, and corporate transport operators: let customers book scheduled rides from your website, partners, or a simple QR code. Every ride stays connected to your operation.
Website embeds Partner channels Mini apps QR codes
CUSTOMER SELF-BOOKING
They book. You deliver.
Give customers the freedom to arrange their own ride. A simple experience from the first search to the final drop-off.
- 01
Create a booking
Choose a journey and vehicle, then book instantly or request a quote.
- 02
Manage the details
Return to bookings and available management options.
- 03
Follow the ride
Track the driver and stay connected along the way.
Made for mobile. Just as good on desktop.
Point to pointHourly
Pickup date and timeDec 9, 2023, 10:00 AM
FromAustin-Bergstrom Airport
ToDowntown Austin, Texas
Search › Service selection › Checkout
Select a service
Business Class3 passengers · 2 bagsA little more room to arrive relaxed.
$95.00
Business Van / SUV6 passengers · 6 bagsEveryone together. Everything taken care of.
$155.28First Class3 passengers · 2 bagsAn elevated start to your stay.
$155.28All classes include: Free cancellation up until 24 hours before pickup Free 60 minutes of wait time Meet and Greet Complimentary bottle of water
FLEXIBLE QUOTE REQUESTS
Start from either side. Finish with a confirmed booking.
Let customers request a quote through Web Booker—or let your team create one for them. Once it is priced, the customer receives an email link to review the journey, pay, and confirm the booking.
Customer requestSubmitted in Web Booker
Operator-created quotePrepared by your team
- 01
Start the request
Customers submit their trip details in Web Booker, or an operator creates the quote manually.
- 02
Prepare and send the quote
Your team confirms the journey, sets the price, and emails the completed quote to the customer.
- 03
Pay to confirm
The customer reviews the trip and price, completes payment, and turns the quote into a confirmed booking.
- Capture journeys that need custom pricing
- Reduce calls, messages, and duplicate data entry
- Keep the request, payment, and confirmed booking connected
Payments use the gateways enabled for your operation.
ONE EXPERIENCE. MORE PLACES.
Put booking wherever your customers are.
Bring your booking experience into the websites, apps, and everyday places your customers already use.
PARTNER DISTRIBUTION
More service for their guests. More business for you.
Give partners a useful booking service their customers can use—and a new way to refer scheduled transportation to your operation.
01
Hotels
From the lobby to the guest room, make the next ride part of a great stay.
02
Airport lounges
Let guests book their airport transfer while they relax. One scan, and their onward journey begins.
03
Travel agencies
Add ground transportation to the itinerary, with a booking experience customers can use themselves.
04
Corporate travel
Give employees and visitors a convenient place to arrange their own transportation.
05
Restaurants and venues
Bring a convenient ride home to the table with a simple booking QR code.
LIVE DRIVER TRACKING
Know where your ride is.
Give customers a clear view of their pickup. Follow the driver, see the arrival progress, and spend less time wondering.
- Real-time driver location
- Driver and vehicle details
- Pickup progress and arrival updates
Driver arriving in 4 min
KWKwingBusiness sedan · WKL 2048On the way
KWKwing · Your driverAirport pickup
TODAY · 10:24
Look for the black sedan.
I’m waiting at Door 3, arrivals. Translated from Japanese
Perfect, we’re on our way. Thank you!
Look for the black sedan.0:08 · Voice chat preview
Message your driver…
A DIRECT CONNECTION
A clearer pickup starts with a conversation.
A meeting point. A quick question. A change of plans. Keep customers and drivers connected when the little details matter.
- Real-time chat
- Live message translations
- Voice chat
- Share images and pickup locations
Your driver is on the wayKwing arrives in 4 minutes. View your ride.
THE WALLET EXPERIENCE
A little tap.
The whole journey.
A Good Journey ride pass keeps pickup details, driver updates, and tracking links close, ready to open when customers need them.
- A familiar place for every ride
- Pickup, destination, and booking details
- SMS and email confirmations and updates
- Push notifications for driver and journey updates
- One tap to bring the journey into view
Wallet
Fleet WalletACTIVE
AVAILABLE BALANCE$12,480
PAYMENT GATEWAY INTEGRATIONS
Connect the gateways behind every payment.
Integrate Web Booker with configured payment gateways while keeping transactions connected to your operation.
StripeAuthorize.NetOther supported gateways
Gateway availability depends on your market and configured payment setup.
CONNECTED OPERATIONS
Keep everyone on the same trip.
One journey connects the customer, your partner, your fleet team, and the driver—with the latest details at every handoff.
Flight update receivedSample arrival now 10:10 · KLIA Terminal 1Flight tracking add-on
CustomerTrip update received
PartnerGuest journey in view
Fleet teamPickup coordinated
DriverLatest details ready
Flight tracking, added.
Bring flight updates into airport-transfer coordination with the flight-tracking add-on.
Driver tracking, shared.
Connect the customer’s view with the journey your operation is fulfilling.
Everyone, informed.
Keep partners, fleet teams, and drivers up to date as the trip progresses.
A LITTLE MORE DETAIL
Good questions. Clear answers.
Everything else you might want to know about bringing self-service booking to your customers.
How is Web Booker different from the Corporate Portal?
Web Booker puts customer self-booking first: customers create and manage their own rides through websites, apps, and QR entry points. Corporate Portal focuses on an organization’s transportation programme, including arrangers, policies, and account controls.
Can customers request a quote instead of booking instantly?
Yes. Customers can submit their journey through Web Booker, or an operator can create the quote manually. Once the price is ready, the customer receives an email link to review the details, pay, and confirm the booking.
Can it work on our website and our partners’ websites?
Yes. Web Booker can be embedded on operator and partner websites, including hotels and travel agencies, with a responsive experience for mobile and desktop.
Can we offer bookings inside apps or through QR codes?
Booking can be embedded in mini apps and super apps. QR codes can open the experience from hotel lobbies, guest rooms, airport lounges, restaurants, bars, and other partner touchpoints.
Can customers track and contact their driver?
Customers can follow their driver in real time and communicate through chat, live translations, voice chat, and image sharing in the supported journey experience.
What does the Digital Pass do?
Customers can save their ride to Apple Wallet or Google Wallet, receive supported on-device updates, and keep trip details and tracking links close. The ride pass is separate from paying with Apple Pay or Google Pay.
Which payment options can we offer?
Supported options include Apple Pay, Google Pay, credit cards, invoicing, and Fleet Wallet payments. Availability follows your enabled payment setup; invoicing and Fleet Wallet apply to eligible accounts.
How do airport transfers stay connected?
Flight tracking is an add-on for airport-transfer coordination. Driver tracking and real-time journey updates keep customers, partners, fleet teams, and drivers informed through the configured trip workflow.
YOUR BRAND. THEIR NEXT JOURNEY.
Turn more places into
booking opportunities.
Bring self-service ride booking to your website, your partners, and the places your customers visit.
