Reassign a delayed job before the passenger notices
officialDispatchPassengerCLI
Exception handling for live trips. Your agent scores alternatives, reassigns, and sends the right status messages.
“Driver for JOB-1882 is 22 minutes late — reassign and message the passenger.”
Before you run
- Dispatch reassignment permissions
- Passenger messaging templates enabled
What it does
When a chauffeur is running late or a vehicle fails inspection, your agent finds a replacement and keeps the passenger updated.